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TraineeTracker
A Learning
Management System (LMS) Solution
for Web-Based Training (WBT)
Contents
1 Introduction
2 The Internet and World Wide Web as a conduit for e-learning
3 LMS: A universal requirement for WBT delivery
4 TraineeTracker: an effective, low-cost LMS
solution
5 How TraineeTracker compares to other LMS products
6 Summary
Abstract
Distributing effective learning solutions
in a world facing a delirious rate of change has become a challenge,
especially in highly specialized professions, where the central core
of knowledge changes continuously. The Internet and World Wide Web (WWW)
facilitate access to critical, data rich knowledge by professionals
and students all over the world. Increasing demand for this kind of
learning poses new challenges for training organizations that must prepare
to serve this potential audience. A critical element in successful deployment
of Web-based training (WBT) is the engine that manages and drives e-learning
deliverables – the learning management system (LMS). This paper introduces
basic WBT concepts and describes an LMS offering from SofTrain Inc.
– TraineeTracker.
1
Introduction
"In times of change, the
learner will inherit the earth while the learned are beautifully
equipped for a world that no longer exists." —Eric
Hoffer
"There is a way to do it better...find it."
—Thomas Edison
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Glossary of terms
e-learning – Any formal learning
material delivered electronically. Whether an online course or a tutorial
distributed on CD-ROM, e-learning teaches students what they need to
know when and where it is most convenient. Users need a desktop computer
and/or Internet appliance (such as the Oracle NIC) and, for Web-based
training, access to the Internet.
LMS - Learning management system.
A software application that uses a computer to organize courseware and
track student records and progress. WBT is often combined with LMS.
CMI (Computer Managed Instruction) is another name for LMS.
WBT – Web-based training. Training
delivered over the Internet using the World Wide Web (WWW). (Also referred
to as e-learning and IBT – Internet-based training.)
Overview
"Just as investors have been
richly rewarded for their investments in B2B solutions providers...we
believe we are at the beginning of an enormous implementation
of B2B elearning content, infrastructure and services that
has big potential for investors." —Thomas Weisel Partners
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The demand for online learning is growing
as market pressures drive the need for more effective learning solutions.
The increasing popularity of Web-based training (WBT) presents significant
new revenue opportunities for education and training companies, who must
address this demand to stay competitive.
The market for Internet-based education
commerce is growing rapidly. According to International Data Corporation
in Framingham, Massachusetts, the U.S. market will grow from $600 million
in 2000 to $5 billion in 2002.
An effective Web enabled learning management
system (LMS) is critical to the successful delivery of training over
the Internet. TraineeTracker, a new LMS software application
from SofTrain Inc., delivers a feature-rich, cost-effective solution
for managing WBT.
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2
The Internet and World Wide Web as a conduit for e-learning
The explosive growth of the Internet and
the World Wide Web (WWW) is transforming teaching and learning at all
levels of education, both corporate and K-12. The electronic learning
(e-learning) environment is significantly different from traditional
training delivery. Training and education organizations that understand
the issues surrounding e-learning and implement effective solutions
will achieve the greatest success in the 21st century.
The Web and Web browsers, like Internet
Explorer and Netscape, have made the Internet a more user-friendly environment.
The ability to integrate graphics, animation, text, and sound into a
single tool means that novice users do not have to struggle with a steep
learning curve. The Web also provides a mechanism for adding value to
existing courseware, including pre- and post-assessments, personalized
learning plans, online registration, and competency and performance
modeling.
e-Learning highlights
- Learning in the Internet age – real-time,
24/7, anywhere, anytime.
- Learner-centered – personalized to the
individual and customized to the organization.
- Network-assisted – often assembling
learning experiences real time, "on the fly."
- A mix of learning methods – including
virtual classroom, simulation, collaboration, community and more.
- The whole learning experience – from
assessment through testing and, optionally, certification.
- Online administration – learning management
systems (LMS) handle administrative tasks like security, registration,
payment, and monitoring learner progress.

Figure
1 – e-Learning Environment
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LMS: A universal requirement for WBT delivery
There is a universal requirement for all
companies that implement WBT: an online system to house, organize, and
manage it. No matter what authoring tool or platform is used, there
must be a tool to perform key functions, such as course administration
and student tracking. These applications are known as learning management
systems (LMS).
What is an LMS?
An LMS is the umbrella over all of a company’s
authoring tools and courses. It is the organizer that performs critical
administrative tasks: managing, delivering, and tracking a company’s
training over the external Internet or internal intranet. The LMS is
a strategic e-learning tool that must work seamlessly with the courses
and the databases that hold the training records.
Traditional LMS pricing:
sticker shock
Traditional LMS systems run from $11 to
$50 per user, per year plus approximately the same amount for setup
and installation (source: Online Learning Magazine, September, 2000).
For example, a company with 1,000 employees can expect to pay $11,000
for installation and another $11,000 for user fees.
Effective training for all
The typically large investment necessary
for effective training and development has been a limiting factor for
small- to medium-size organizations. Traditionally, small businesses
have been unable to afford more than a single trainer or occasional
off-site workshop or conference. They were priced out of most broad-based
training solutions essential to long-term success. The advent of Web-based
training and low-cost LMS tools, such as TraineeTracker, changes
the landscape of learning, offering reasonably priced training strategies
most smaller groups can now afford.
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TraineeTracker: an effective, low-cost LMS solution
SofTrain Inc., a Phoenix-based Internet
consulting company (www.softrain.com),
has created an efficient, cost-effective
e-learning LMS software tool. TraineeTracker (www.traineetracker.com)
provides an Internet-based solution for housing and managing customers’
training material and content delivery. It
facilitates online distributed learning
activities across a variety of platforms and provides key functions,
such as locating and accessing courses, tracking learner progress, and
reporting learner performance – all for a fraction of the cost of competing
products. TraineeTracker
can be used by any organization to manage their electronic training
deliverables in an asynchronous, Web-based environment (corporate training
and K–12).
SofTrain offers
two TraineeTracker products to support the needs of a variety of organizations.:
- TraineeTracker
Enterprise -- A fully functional WBT LMS for organizations with
more than 100 students.
- TraineeTracker
Express -- A "light" version of the full TraineeTracker
Enterprise software which can be used by a limited number of simultaneous
users. Express offers most of the Enterprise product functionality,
yet costs a fraction of the price. It is designed for small businesses
with up to 100 employees and for organizations who want to run TraineeTracker
on stand-alone laptops for demonstrations.
TraineeTracker Features
- Login for registered users.
- Routing tool that manages course availability
and selection for registered users.
- Add/Edit/Delete Users page (for the
TraineeTracker Administrator).
- Administrator can add/edit special accounts
for groups of lessons and students.
- Managers can view/modify Manager and
Student records (not Administrator records).
- Survey results in a database can be
accessed and viewed by an Administrator.
- Search Lessons feature (from Reference
button).
- Personalized Web pages – Call variables
from within the database to customize Web pages.
- Logout and security – Logout button
resets variables; book marked pages within a course force the user
to login again.
- Quiz scores are posted to the database,
which Administrators/Managers can view.
- Administrator Reporting Function – Includes
ability to view student data using a password-protected area with
a Web browser. All data is stored in the database. Reports include
Student History. Developers have control over history reports pages.
- Interactive conferencing system available
for students/instructors communication.
- Can run from SofTrain servers, customer
servers, and ISP (Internet Service Providers) servers that support
ColdFusion and SQL Server and/or MySQL.
- Supports unlimited user base growth
and 24/7 up time using a clustered environment with multiple servers.
- Functions, as well as look and feel,
are fully customizable.
- Runs on multiple platforms, including:
- Windows NT with ColdFusion and Access
or SQL Server
- UNIX with ColdFusion and Oracle, Sybase,
DB2
- Linux with ColdFusion and MySQL (2001)
- Linux with PHP and MySQL (2001, 2002)
- Technical support -- Purchase price
includes telephone and/or email support.
TraineeTracker Benefits
- Low cost
- First-year license (unlimited users
and courseware) includes installation support.
- Initial purchase price includes
updates and technical support.
- Purchase includes source code for
use within TraineeTracker.
- Subsequent annual update/maintenance
fees = 20% of the purchase price.
- A variety of hosting options
- Hosting by SofTrain Inc. is available
(SofTrain acts as the ISP, hosting courseware on their servers
and performing all maintenance.)
- Can be hosted by any ISP that supports
ColdFusion and SQL Server or MySQL (maintained by ISP or SofTrain).
- Can be purchased with one server
license, which covers up to five servers (for example, for use
on intranets behind firewalls).
- Not tied to a single platform vendor
- Developed using standard tools that
run on a variety of platforms.
- Works with popular WBT content authoring
software
- Dreamweaver with Coursebuilder from
Macromedia is recommended. However, TraineeTracker supports
other authoring applications, such as Authorware.
- Fully customizable
- Can be modified/enhanced by customers
or value added resellers (VARs).
- Supports unlimited growth
- Organizations can purchase TraineeTracker
Express for use with a small number of simultaneous users,
then upgrade to the Enterprise version as their needs grow.
- TraineeTracker Enterprise
can be run in a clustered environment, with several servers acting
as one virtual machine. This provides 24/7 uptime and "load balance"
across machines (requests for server access is balanced across
all machines). This robust architecture means that customers preserve
the value of their content investment as their needs and number
of active learners increase.
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How TraineeTracker compares to other LMS products
- TraineeTracker contains key LMS
functionality for a fraction of the price of competing products.
- Unlike other LMS products that have
been "retrofitted" for use on the Internet, TraineeTracker
has been designed "from the ground up" for Internet/Web
use. The development language used – ColdFusion – is a standard scripting
language designed strictly for use on the Internet. ColdFusion development
time is approximately one-third of the time required using other tools.
- TraineeTracker includes source
code, so it is completely customizable – from design to functionality.
There are no modification restrictions. (Most competing products do
not include source code in the purchase price.)
- To reduce cost, companies can use up
to five servers with one TraineeTracker license. Other LMS
applications require the purchase of a license for each server.
- TraineeTracker runs on multiple
database platforms: Linux, UNIX, Windows NT, SQL Server, Oracle, and
MYSQL. (Other LMS tools that incorporate Active Server Pages run primarily
on Windows NT.)
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Summary
Education as we know it is changing before
our very eyes. The Internet offers tremendous potential as a ubiquitous
training delivery mechanism. In the new millennium, the power of technology
and the Internet will drive an enormous implementation of e-learning
content, infrastructure, and services.
e-learning is one of the fastest growing
and most promising markets in the education industry, as emerging platforms
offer effective solutions for WBT with price tags that allow even small
businesses to compete in the global marketplace.
TraineeTracker, from SofTrain Inc.,
is a robust, scalable e-learning management system that contains key
LMS functionality for one half or less the price of competing products.
References
Burke, Bob. "How Small Business can benefit
from e-learning," e-Learning, October, 2000.
Kiser, Kim. "House Call – Words of
advice for building your WBT dream house," Online Learning Magazine,
September, 2000.
Wagner, Ellen D., Ph.D. "Emerging Technology Trends in eLearning,"
LiNE Zine, Fall, 2000.
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